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SMG "request exceeds the limit size."

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hi all,

we are using SMG version 10.5.4-4.

There is a message in spam quarantine whitch is not actually a spam. when I select mssage and click to This is Not a Spam. SMG gives me following message

"Cannot submit the selected message(s) to Symantec Security Response. The request cannot be processed because request exceeds the limit size...."

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Redirect URL

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Hello,

Symantec Messaging Gateway has the "Redirect URL" feature.

In the administration guide 10.5, page 281, it says that the types of URL's which are handled by SMG are as follows:

1. Redirect URLs include free hosting sites.

2. URL shortening services.

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Upgradation of Symantec Bright mail/Messaging gateway

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Hello guys,

I need a help of migrating steps of Symantec Bright mail/Messaging gateway.

Now we have v9.5.2-3  .We show our updated version is 10.0.3-3 in SBM console?

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IP blacklist

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Hi,

The following Ips have negative reputation in http://ipremoval.sms.symantec.com/lookup/.

206.221.186.199
206.221.186.200

Can we get the recent behind this blacklisting.

We already cheked and verified taht there is no spamming activity in server.

LEGACY Brightmail Applicane EOL

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Hi

Please help with below,

We have a legacy Brightmail appliance that is now showing EOL and is no longer supported by future version of the Brightmail software (didn’t realise this until I went to apply the new update that was released the other day).

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Messaging gateway HA active/passive mode

Related SMTP answer from remote server in Audit Log

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Other party is missing our mails. In Audit Log status is Delivery: Success. The other party is using qmail system. They are asking me to deliver them "qp" number as a proof of delivery. "qp" is included in SMTP response, for example:

250 ok 1434375340 qp 13374

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Mail Security, Antispam for Lotus Domino

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Hi Team,

please help me with thge solution for mail security, Antispam solution for Lotus Domino.

Thanks.


Symantec product portfolio

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Hi,

I just wanted to know symantec product portfolio, How this below products are different to each other,

1 Messaging gateway

2 Email security.cloud

3 Mail security for exchange and mail security for Domino

Thanks for the answer

1434688605

admin guide symantec messaging gateway

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Hi, i need the documentation for study this product and i can't find this admin guide, please anybody can help me ?  i need the admin guide for version: 10.5...  i need documentation for install smg for HYPER V......thanks so much..

Why is my IP traffic temporarily blocked and then resumed

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According to the IT group I have the most up to date version (at least at my company) and the about section states this:

Symantec Management Agent version 7.6

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Change The IP Address of the SMG Control Center

BrightMail incorrect blacklist

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Hi

I keep having problems with some of my VPS beeing blacklisted by Symantec.

There must be something fundamentally broken with your process since you are blaclisting a VPS that is running a Cpanel dnsonly with mail server disabled

BTW: All IPs blacklisted by Symantec are NOT blacklisted by no other blacklist

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DNS Issue in Symantec Messaging Gateway 10.5.4-4

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Hello Symantec,

I currently have issue with DNS query with specific domain/ip address.

mail> nslookup
> esa1.towson.iphmx.com
Server:         127.0.0.1
Address:        127.0.0.1#53

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Symante Messaging Gateways log files should contain an hash for every attachment

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Symante Messaging Gateways log files should contain an hash for every attachment.

Once a virus is identified by other means (e.g. client PC unusual network activity) you can calculate the hash and search for the hash in the log files (remotely collected).


SMG - filter detection reporting level

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When reviewing mail items that have been quarantined after triggering a policy/rule based on True File Type, the rule that caused the mail to be quarantined is displayed within the summary. However, there doesn't appear to be any way to determine the "Attachment List""True File Type" item that was detected and triggered the rule.

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SMG - Notify - Variable to indicate detected keyword

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If blocking/quarantining an email owing to detection of a word from a (custom) Dictionary (keyword) list and sending a Notification, there is no variable to insert into the Notification (or attached report) that would indicate to the sender/recient the particular word that triggered the detection.

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File scanning within compressed files

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Hello

I am wondering regarding the ability of the Symantec Messaging Gateway to detect Executbles and Macro documents within archives.

1. Which file types the SMG is able to identify within compressed files (all files/only executbles and etc.)?

2. Which comprrssed file types the SMG able to scan their content (only ZIP/all files)?

Thanks

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Messaging gateway defering connections from a mail domain service provider

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Good day,

thanks in advance for your help. We have tried to use google or Symantec kb search before writing without success

We have Messaging Gateway 10.5.3 for which we are facing a strange problem with a mail server provider called Mimecast.com.

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Support SRS (Sender Rewriting Scheme)

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